Returns and refunds
Help center Returns and problems
Orders placed November 1 through December 24, 2026 get 90 days from delivery. Other orders get 30 days from delivery.
What you get:
- Wrong size: a free replacement in the size you need, and you keep the one you have.
- Print problem or damage: a free replacement, and you keep the one you have.
If you'd rather have your money back, just ask and I'll refund your original payment, with nothing to mail back.
How to start:
- Wrong size: use the order portal after delivery to swap sizes. See wrong size.
- Print problem or damage: email a photo to support@baskingclub.com. See print problem.
- Rather have the refund: email me at support@baskingclub.com.
Still stuck? Email support@baskingclub.com.