Change or cancel (same day only)
Help center Orders and tracking
You can change or cancel until midnight Eastern on the day you order.
Ordered before today? It's already printing, so it can't be changed or canceled.
Before the cutoff, head to the order portal and you can:
- Change the size
- Change the color
- Change the design
- Change the shipping address
- Cancel the order
Canceling: Your refund goes back to your original payment method automatically. Banks usually post it in 3 to 5 business days.
After the cutoff: your shirt goes to print, so the portal locks those changes. Every shirt is printed when you order it. That's why the window is short.
Ordered the wrong size and it's already printed? No problem. Once it arrives, you can swap it for the right size in the portal. See wrong size.
Questions? Email me at support@baskingclub.com.
Still stuck? Email support@baskingclub.com.